Effective supply chain management aims not only at cost control, but at quality delivery and on time.
But how is this possible?
This is what we will look at in this article: how supply chain management interferes with the quality of the final product. Read on to find out more!
How does supply chain management affect the quality of the final product?
We have already spoken in some posts about what supply chain management is, as well as its benefits for process optimization, cost reduction and customer satisfaction.
Supply chain management, in addition to impacting the areas already mentioned, also affects the quality of the service or product offered.
Therefore, companies that wish to remain in the minds of their customers should give due attention to this area.
There are some factors in supply chain management that affect product quality, such as:
. Focus on price and not on product quality;
. Increase in costs;
. Rework and correction in the production stages;
. Lack of alignment with suppliers;
. External failures and etc.
According to an article in the CIO Review magazine, specializing in technology, quality impacts 30% to 70% of the final cost of the product.
This should be one of the managers’ concerns, because in addition to the impact on costs, there is the impact on product quality and ultimately on customer satisfaction.
We see the importance of product quality control in supply chain management.
Supply chain management and quality control
Quality directly impacts all stages of the production of a product, which is why quality control gains great importance in supply chain management.
With the adoption of preventive measures at each stage, it is possible to avoid problems with rework and increased costs, raising quality standards.
Quality control can benefit the following aspects:
1. Defect identification: A quality control will verify the conformity of the raw material with the product specifications. This avoids defects in products, refuse and the use of materials which can be harmful to health and the environment.
2. External failures: that may result from the lack of alignment with suppliers, or in the transportation processes. Therefore, it is essential that suppliers comply with the company’s quality standards and are monitored.
3. Inspections: If there is a quality control, the number of inspections can be reduced, reducing costs and waste.
In conclusion, the quality control practices combined with an Operational Management System (MOS) facilitate the life of the manager with reports that optimize these processes.
In addition to assisting in monitoring the established quality KPI’s goals and the performance of suppliers.
The constant control of quality indicators coupled with customer feedback will result in the delivery of a quality product that will make the company stand out in the eyes of the customer.
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The VMI Portal is a portal of news and information on systems of collaboration between suppliers and customers, which is growing continuously. The idea is to promote and disseminate the concepts of Supply Chain Management (SCM) and Vendor Managed Inventory (VMI), among other topics.