Learn how to optimize customer service in practice
What is the best way to keep customers happy? The answer is obvious and, at the same time, ignored by […]
What is NPS? How can you use it to your advantage?
It is the desire of companies and professionals for customers to be satisfied with their products or services. However, this […]
5 Relationship Marketing Practices to Build Customer Loyalty!
Investing in relationship marketing to build customer loyalty is working on strategies to attract and retain consumers intelligently and within […]
Cloud Storage: See 4 advantages for your business!
Every company needs to work with a multitude of data and processes. That is why you always have to have […]
Know the 4 types of customers and how to deal with each one of them
Knowing the types of customers is essential to the success of any company. After all, in times of internet and […]
Learn 4 tips for making and maintaining rapport in customer service
Good relationship with the customer is one of the fundamental points for the success of a company. They consume the […]
Understand why mapping the customer’s journey is so important
Many companies are concerned with mapping the customer’s journey; the action helps you realize if your expectations have really been […]
How is digital transformation guiding the customer experience?
Fitting to technology is a requirement of the market. That is why entrepreneurs need to be prepared to adapt to […]
Check out 3 Steps to Create an Emotional Connection with the Customer
Creating an emotional connection with the customer is imperative for a good business performance and for strengthening strategies for attracting […]
Learn why pay attention to customer relationships on social networks
Developing and strengthening the customer relationship in social networks should be part of the basic primer of any company. After […]